04/11/2024

WMS Attendee Survey at Seatrade Cruise Global 2024 Conference Reveals Top Communication Services for Leisure Travel

[MIAMI BEACH, FLA., April 10, 2024] – WMS, the premier global provider of wireless connectivity services, reveals the latest findings from its Attendee Survey at Seatrade Cruise Global 2024, which is uncovering the top factors driving consumer connectivity at sea.    

Topping the list of needs for communication services at sea for leisure travel include: 

• Text messaging
• Messenger apps
• Phone calls

Text messaging is the service most utilized at sea.

“WMS continually follows consumer behavior trends and evolves its network, technology, and products to provide the best experience for our cruise partners and their guests,” said Pramod Arora, President & CEO, WMS. “Approximately 80% of ocean-going cruise ships utilize our networks, so we listen very closely to what our partners tell us and innovate as they evolve. On top of that, we’re able to generate onboard revenue, a value and commitment tied to their business growth. Our more than 350 carrier partners globally enable us to deliver compelling product offerings meeting the needs of these unparalleled mobile connectivity requirements.”   

 WMS launched the first wireless network on a cruise ship 20 years ago. WMS currently provides cellular service at sea to 25 cruise lines and more than 200 cruise ships in operation. WMS meets the evolving needs of guests so they stay connected throughout their voyages, while also providing a source of revenue for its cruise line partners.  

About WMS  

WMS is the premier global provider of wireless connectivity services connecting people and business…anywhere. WMS pioneered the first wireless network on a cruise ship 20 years ago. It remains the trusted strategic partner for connectivity in the most challenging and hard-to-reach places, for passengers, crew, and onboard operations, delivering best in class technology, service, and revenue growth for its clients. Passengers and crew of cruise and ferry lines rely on its hundreds of networks, its unmatched engineering expertise, its global roaming partners, and its leading customer support to connect…anywhere. For more information, please visit www.wmsatsea.com.   

BACK TO MEDIA